Phone 716.695.5311
Business Hours
8am-9pm Eastern
7 days

90% of the time you will get a pleasant actual human on the phone. However on the rare occasion you may get an answering machine during business hours. Although it too has a pleasant message.
If you do get the machine, the message says........
"If it was worth the call.....It is worth leaving a message!"

note: In an emergency you can call at any time.